Do you offer free shipping?
Yes, we offer free standard shipping on all orders, using tracked letter delivery. All orders are shipped from our warehouse in Sweden, fully insured and come with tracking from dispatch to delivery.

When will I receive my order?
Orders typically arrive within 2–5 business days. 

What payment methods do you accept?
We accept all major credit cards and PayPal. All transactions are encrypted and processed securely. AVELORE does not store or handle any credit card information.

What is your return policy?
We offer a 30-day return period. To initiate a return or exchange please get in contact with customer service at info@avelore.com.

How do I make an exchange?
You can initiate a free exchange by contacting our customer service at info@avelore.com.