Get In Touch
Questions about your order or our products? Get in touch with our team.
Your Questions, Answered
Do you ship worldwide?
Yes. Avelore ships worldwide from our warehouse in Sweden. Shipping is free and usually takes 3-5 business days within Europe. For orders outsode Europe, expect delivery within 5-7 business days.
Can I return my order?
Yes. You may return any unused Avelore pieces in their original packaging for a full refund within 30 days of receiving your order. If you choose to use our return shipping label, a €8 return fee will be deducted from your refund.
Are exchanges free?
Yes. Exchanges are free of charge and follow the same conditions as returns.Please email us at info@avelore.com for instructions on how to exchange.
Is there a warranty on Avelore products?
Yes. All Avelore products come with a 24-month international warranty covering manufacturing and material defects.
Who can I contact for support?
Our customer care team is available via email, chat, or phone. You can reach us at info@avelore.com.
